Tel: +212 623 26 85 35

Terms and conditions

Drivers Age

25 to 61 Years

Young Drivers Age: 21 to 24 Years Charge 120 MAD per Day Includes 20% Tax

Senior Drivers Age: 62 to 65 Years Charge 120 MAD per Day Maximum 1,200 MAD Includes 20% Tax

Young drivers surcharge is not included in the rental price. It is paid in the local currency at the rental desk.

Drivers License

Drivers must hold a full license for minimum 1 year with no major endorsements.

An International Driver’s License (IDL) is required if the renter’s national driver’s license is not in Roman alphabet (i.e. Arabic, Greek, Russian or Chinese). International driver's license must be accompanied by the original domestic license of the driver. UK license holders must present both the photocard and its paper counterpart at the time of rental.

Additional Driver (Can be booked on arrival)

Charge per additional driver: 60 MAD per Day Maximum 360 MAD Includes 20% Tax

Insurance Coverage

Collision damage waiver (CDW): Includes 20% Tax; Excess 13,500 MAD

Damage excess reduction: 85 MAD per Day Includes 20% Tax; Excess 5,400 MAD

Theft waiver (TW): Includes 20% Tax; Excess 13,500 MAD

Personal accident insurance: 48 MAD per Day Includes 20% Tax

Third party liability protection (TP): Includes 20% Tax

You may be held responsible for damage to or loss of tyres, windscreens, glass and undercarriage. Please check with the car rental agent on arrival.

If you purchase the Excess Cover Insurance from a third party (such as Allianz Global Assistance), the credit card holder will be required to present his/ her credit card at the rental desk in order for the car rental agent to authorize the deposit.

Special Equipment / Optional Extras (Can be purchased on arrival)

Child toddler seat: 200 MAD Includes 20% Tax; On Request

Infant child seat: 200 MAD Includes 20% Tax; On Request

Luggage rack: 200 MAD Includes 20% Tax; On Request

GPS - Satellite Navigational System: 120 MAD per Day Includes 20% Tax; On Request

Special Equipment/ Optional extras may be requested at the time of booking, but they are not included in the rental price. They are paid in the local currency at the rental desk.

Breakdown Assistance

Includes 20% Tax

Fuel Policy

Pick up full, return full.

Your vehicle will be supplied with a full tank of fuel and must be returned full. Missing fuel will be charged on your return. (Suppliers fuel policies change from time to time, please confirm at rental counter)

Fuel charges are payable at the rental desk unless otherwise stated in the top section of rate details.

Mileage Policy

Unlimited

Cross Border Travel

For international cross border restrictions, please check with the car rental agent. Please note that the cross border charges may apply.

Tax Rate

20%

Included in the rental price.

Payment Method (Driver must have one of the following credit cards when collecting vehicle)

American Express, MasterCard, Visa

This booking can be paid for by either credit card or debit card. Car rental agents require a credit card in the driver's name to be presented at the rental desk. This is because a deposit is required which is held on the credit card until the vehicle is returned. In some countries you may be required to present two credit cards when renting higher vehicle groups.

Always ensure that the card has sufficient credit available at the time of rental. The amount authorized is generally the insurance excess and the fuel deposit, but it varies depending upon the size of the vehicle, the age of the driver, the car rental agent, rental duration and pick up location.

In the event that you fail to present a valid credit card or lack of sufficient funds available on the credit card, car rental agent may refuse to release the vehicle. In these instances, no funds paid will be reimbursed.

Car Types

The vehicle displayed and models listed are the most common vehicles used by our car rental partners. We cannot guarantee the make or model of the rental vehicle will be the same as the vehicle displayed on our website.

Voucher

Your voucher must be produced on arrival at the rental desk. Failure to present your voucher, means we cannot be held responsible for any additional charges.

No refunds will be issued unless Agent received voucher from Renter.

Please note: We are not responsible for overcharges on rentals where the voucher was not presented to the local agent on collection of the vehicle

Conditions of Optional Extras

Please note the price of optional extras is subject to change without notice.The optional extras are subject to availability.

Cancellation Policy

If the booking is cancelled within 7 days of the car rental booking date

and at least 48 hours before pick up time, all funds will be reimbursed.If the booking is cancelled outside 7 days of the car rental booking date and

at least 48 hours before the pick up time, all funds except a cancellation fee of

GBP 20.24 and the card processing fee (where applicable), will be reimbursed.If the booking is cancelled less than 48 hours before the pick up time, we will retain 3 days rental and the card processing fee (where applicable). No refunds will be given if you fail to collect the vehicle at your specified time or if you fail to meet the driving license, passport, credit card or other documentation requirements outlined in this voucher.

Neither do CarTrawler provide refunds for vehicles returned early.